Effective date: 01/01/2024
This Privacy Policy explains how Maser USA Inc. ("we", "us") collects and uses personal information through mybelcare.com.
Information we collect

• Contact details you give us: name, email, phone number and company name, when you send a message through our contact form.

• Order details: name, shipping and billing address, email, phone number and the products you buy.

• Payment information: card payments are processed by our payment provider. We do not receive or store your full card number.

• Account details, if you create an account on the site: name, email and order history.

• Technical information: IP address, browser and device type, and pages visited, collected through cookies and similar tools.

How we use it

• To process, ship and support your orders.

• To answer your questions and requests.

• To send order confirmations and service messages.

• To send marketing emails, only if you have agreed to receive them. You can unsubscribe at any time.

• To keep the site secure, prevent fraud and improve how the site works.

• To comply with legal and tax obligations.

Who we share it with
We do not sell your personal information. We share it only with service providers that help us run the store, and only as needed for that purpose:

• Our website and e-commerce platform.

• Our payment processor.

• Our warehouse and the carriers that deliver your order.

• Providers of email, analytics and security services. [List the analytics or advertising tools in use.]

We may also disclose information when the law requires it, or to protect our rights and our customers.
Cookies
The site uses cookies that are necessary for it to work, such as those that keep items in your cart, and cookies that help us understand how the site is used. You can control cookies in your browser settings. See our Cookies Policy for details.
How long we keep it
We keep order records for as long as needed for accounting, tax and legal purposes. We keep contact messages for as long as needed to answer you and follow up.
Your choices and rights
You can ask us to access, correct or delete your personal information, and you can opt out of marketing emails at any time. Depending on the state where you live, you may have additional privacy rights. To make a request, write to [info@maserusa.us]. We will reply within a reasonable time and will not treat you differently for making a request.
Children
This website is not directed to children under 13, and we do not knowingly collect their personal information.
Security
We use reasonable technical and organizational measures to protect your information. No website can guarantee absolute security.
Where your information is processed
We are based in the United States, and your information is processed there. [This website sells to customers in the United States only.]
Changes to this policy
We may update this Privacy Policy. The current version is always published on this page, with its effective date.
Contact
Maser USA Inc. 2153 Coral Way, Suite 400, Miami, FL 33145 Email: [info@maserusa.us] Phone: +1 (786) 583-4775